Incoming Calls

Total Calls

162

Answered Calls

145

User Answered

141

Voicemail Calls

0

Busy Calls

8

Failed Calls

0

Missed Qty

9

Longest Incoming Call

00:17:58

Longest Wait Time

00:00:59

Average Talk Time

00:02:04

Average Time to Agent

00:00:08

Hour of Day Calls