Incoming Calls

Total Calls

225

Answered Calls

214

User Answered

214

Voicemail Calls

0

Busy Calls

0

Failed Calls

0

Missed Qty

11

Longest Incoming Call

00:12:58

Longest Wait Time

00:00:54

Average Talk Time

00:01:37

Average Time to Agent

00:00:07

Hour of Day Calls