Incoming Calls

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Total Calls

337

Answered Calls

287

User Answered

284

Voicemail Calls

0

Busy Calls

37

Failed Calls

0

Missed Qty

13

Longest Incoming Call

00:14:48

Longest Wait Time

00:01:06

Average Talk Time

00:02:02

Average Time to Agent

00:00:10

Hour of Day Calls

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