Incoming Calls

Total Calls

136

Answered Calls

124

User Answered

123

Voicemail Calls

0

Busy Calls

3

Failed Calls

0

Missed Qty

9

Longest Incoming Call

00:15:10

Longest Wait Time

00:00:34

Average Talk Time

00:01:37

Average Time to Agent

00:00:09

Hour of Day Calls