Incoming Calls

Total Calls

204

Answered Calls

182

User Answered

182

Voicemail Calls

0

Busy Calls

6

Failed Calls

0

Missed Qty

16

Longest Incoming Call

00:12:25

Longest Wait Time

00:00:32

Average Talk Time

00:01:40

Average Time to Agent

00:00:08

Hour of Day Calls