Incoming Calls

Total Calls

107

Answered Calls

93

User Answered

93

Voicemail Calls

0

Busy Calls

1

Failed Calls

8

Missed Qty

5

Longest Incoming Call

00:08:02

Longest Wait Time

00:00:34

Average Talk Time

00:01:11

Average Time to Agent

00:00:07

Hour of Day Calls